Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance team is qualified to rapidly attend to all cloud hosting customers’ problems and support requests. Via our ticketing system, it will be possible to send your question and a support team representative will get back to you in only maximum 60 minutes. Realistically, practice has revealed that the normal reply time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our crew of professionals will be on the web for you 24x7x365 to react to all of your enquiries and to take care of any matter you will have. You can send us a help and support ticket from your Web Site Control Panel or drop an e–mail message any time. Moreover, on business days, you can ring us or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features an in depth know–how base that’s built into all areas. In each area, you’ll find a Help press button that will load for you a list of step–by–step courses on how to employ a particular option or execute a certain action. Furthermore, we have produced guide movies for you to get a better idea of the Control Panel’s interface.