A 99.9% Server Uptime
Our cloud hosting system is based on a solid, top–drawer hardware architecture and a significantly customized Linux distro. So, irrespective of what your web site is, or how many site visitors you’ve got, or even in case there is a DoS attack, our servers will stay up and your web sites will stay visible online.
Our cloud hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
In order to offer an outstanding hosting service, you can rarely trust the default network configuration in a datacenter. We’ve set up our very own custom network to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And thanks to this, no matter which data centers you opt for: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re disappointed with our services, or if you consider them inadequate, or if you decide that you need a VPS servers rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have total control of your domain names even when you close your account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to receive an answer, you’re probably aware of how maddening this can be, particularly when your web site is at stake. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here and they’ll reply to you within 60 minutes. And the best part is that their average support ticket response time is just twenty minutes!